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Privacy Policy

Effective Date: January 1, 2025

At MzansiTalk, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services. By using MzansiTalk, you agree to the practices described below.

1. Who We Are

MzansiTalk is a proudly South African social media platform founded by Penwell Silinda, also the Founder & CEO of SmartD App. Our mission is to connect people, empower communities, and provide a safe, engaging digital space for all South Africans.

2. What Information We Collect

When you use MzansiTalk, we may collect the following information:

  • Personal Details: Name, email, phone number, date of birth, and profile photo.

  • Content: Posts, comments, messages, photos, videos, and other media you upload.

  • Usage Data: Pages visited, features used, time spent on the app, and interactions.

  • Device Information: IP address, browser type, operating system, device model.

  • Location Data: If enabled, we may collect location data for personalized experiences.

3. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Customize your experience on the platform

  • Suggest connections, groups, and content

  • Improve and secure our services

  • Show you relevant ads and promotions (we do not sell your data)

  • Communicate with you about updates or support

4. Sharing of Information

We do not sell your personal data. We may share your data:

  • With service providers that help us operate MzansiTalk (e.g., hosting, analytics)

  • When required by law or legal processes

  • To protect users or prevent harmful behavior on the platform

5. Your Privacy Controls

You can control your privacy settings in your account, including:

  • Who sees your posts and profile

  • What information you want to share

  • Whether you want to receive marketing or app notifications

6. Data Retention

We retain your data only as long as necessary to provide our services and comply with the law. You can delete your account at any time, and your personal data will be removed from our active systems.

7. Security

We use industry-standard encryption and security tools to protect your data. However, no system is 100% secure — we encourage users to use strong passwords and keep them confidential.

8. Children’s Privacy

MzansiTalk is not intended for users under the age of 13. If we become aware of a child under 13 using the platform, we will remove their account.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Your continued use of the platform after changes means you accept the new terms.

10. Contact Us

If you have questions about this policy or your data, please contact us at:
📧 privacy@mzansitalk.com